Innovation actions

The actions should address at least one of the sub-objectives (i or ii) below, which should be piloted against a set of clearly defined goals:

i) Pilots on personalised and mobile public services which will aim to benefit from one or more of the following:

·         Intelligent and innovative use of large volumes of publicly available data for new, smart and mobile public services;

·         Using open services and enabling any actors, including NGOs and users, to create or co-produce new public services in all fields;

·         Pro-active and personalised citizen-centric public service applications; this can be according to a user profile created and controlled by the user and structured around modular public services;

·         Following changes in user behaviour in accessing and using such services, understanding when relevant which citizens are able to/excluded from active and informed use and supporting the organisational and back-office implications, including privacy.

ii) Pilots on transparency which will aim to benefit from one or more of the following:

·           Actions will aim to pilot tools to increase the transparency impact of ICT-based technology platforms of the public sector;

·           The transparency tools to be piloted will benefit from open data and could help in monitoring, enhancing accountability and fighting corruption (e.g. through data mining and other tools).

·           Examining how transparency tools bring benefit to different sections of the population and establishing practices to challenge emerging inequalities.

 

Coordination and support actions[1]:

The activities should aim at encouraging networking of relevant stakeholders and teams working in these areas and to support constituency building. The dynamic, multidisciplinary network will include social, creative, humanities, ICT and economic expertise across the interface of research, technology and design in addition to other relevant stakeholders. Following an assessment of the needs, the network will carry out a gap analysis and identify potential applications for their successful implementation in the public sector. The activities will include the mobilisation of developers and civil servants (through events, hackatons, etc.) and awareness raising among end users in order to increase take-up of relevant newly developed eGovernment applications.

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