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EFQM
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So as to achieve a continuous improvement, UMA's OTRI has established a management system following the EFQM model which, in turn, follows the ISO 9001 standard; through systematic and regular assessment the organzation is able to identify its strengths and weaknesses and develop its strategic plan.
In this respect, services provided by our Office obtained an excellence level of +200 following the EFQM evaluation.
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