Report on the public consultation and other consultation activities of the European Commission for the preparation of the EU eGovernment Action Plan 2016-2020

 
 
The Commission launched an online public consultation on 30 October 2015 for 12 weeks to seek views on a forthcoming EU eGovernment Action Plan 2016-2020, one of the actions for the completion of the Digital Single Market.
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The consultation collected EU citizens' and businesses' needs and expectations from eGovernment services in the EU, and what public administrative bodies can or plan to deliver. It was accompanied by a roadmap for a new EU eGovernment Action Plan.  

In addition, the Commission organised workshops with stakeholders. The consultation, those events, the annual eGovernment benchmark survey and the mid-term review of the previous action plan underpin the preparation of a new EU eGovernment Action Plan 2016–2020.

Full report in English (EN)  -  French (FR) - German (DE)